Privacy Policy
Last Updated: September 28, 2026
This Privacy Policy explains how Zoryqavelin.com, operated by ANTROL TECH (HONGKONG) LIMITED, collects, uses, stores, and shares personal information when you visit our website, place an order, communicate with us, or otherwise use our services.
By accessing or using Zoryqavelin.com, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Zoryqavelin is an online pet lifestyle and accessories store operated by:
Company:
ANTROL TECH (HONGKONG) LIMITED
Company Address:
ROOM 13, 27/F, HO KING COMMERCIAL CENTRE
2-16 FA YUEN STREET
MONGKOK, KOWLOON
HONG KONG
Email:
support@Zoryqavelin.com
Phone:
(785) 645-3426
2. Information We Collect
We may collect personal information that you provide directly to us, as well as information collected automatically when you interact with our website.
Depending on how you use our services, this may include:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment-related information
- Order details
- Product selections
- Account information
- Customer support communications
- Return or refund information
- Device and browser information
- IP address
- Website activity
- Cookie and tracking data
We may also collect other information you voluntarily provide through forms, reviews, surveys, promotional activities, or customer service communications.
3. Information You Provide When Placing an Order
When you make a purchase, we may collect information necessary to process and fulfill the transaction.
This may include:
- Your contact details
- Delivery information
- Billing information
- Products purchased
- Order value
- Payment status
- Shipping method
- Communications relating to your order
Payment details may be processed by third-party payment providers rather than stored directly by us.
4. Information Collected Automatically
When you visit Zoryqavelin.com, certain information may be collected automatically through technologies such as cookies, pixels, tags, log files, or similar tools.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Click activity
- Shopping-cart activity
- Approximate location derived from technical information
- Interaction with advertisements or marketing content
This information helps us understand how visitors use our website and how we can improve the shopping experience.
5. How We Use Personal Information
We may use collected information for purposes including:
- Processing and fulfilling orders
- Providing customer support
- Sending order confirmations
- Providing shipping and tracking updates
- Handling returns and refunds
- Preventing fraud and unauthorized transactions
- Improving products and services
- Managing our website
- Personalizing the customer experience
- Understanding website performance
- Analyzing customer behavior
- Managing promotions
- Sending marketing communications where permitted
- Complying with legal obligations
- Protecting our rights, customers, and business
We may also use information for other purposes that are reasonably related to the reason it was collected.
6. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent
- Protection of legal rights
- Other lawful grounds permitted by applicable law
The legal basis used may depend on the nature of the information and the purpose for which it is processed.
7. Payment Processing
Payments may be handled by third-party payment processors.
These providers may collect payment information such as:
- Card number
- Expiration date
- Billing details
- Transaction authentication data
We generally do not directly store full payment card details where payment information is processed by an authorized third-party provider.
Payment providers process information according to their own privacy policies and security practices.
8. Shopify and Ecommerce Services
Our store may use Shopify or other ecommerce technology providers to operate website functions, process transactions, manage orders, host content, or provide related services.
These service providers may process personal information on our behalf or independently, depending on the service provided.
Your information may therefore be handled in accordance with the applicable provider's own privacy terms in addition to this policy.
9. Cookies and Similar Technologies
Zoryqavelin.com may use cookies and similar technologies to:
- Keep the website functioning correctly
- Remember shopping-cart contents
- Save preferences
- Analyze traffic
- Measure website performance
- Improve navigation
- Support advertising
- Measure marketing effectiveness
- Prevent fraud or abuse
Some cookies are necessary for website functionality, while others may be optional depending on applicable law and your preferences.
You may be able to manage cookies through your browser settings or available website privacy controls.
Disabling certain cookies may affect how some website functions operate.
10. Analytics
We may use analytics providers to better understand how customers interact with our website.
Analytics information may include:
- Pages visited
- Device information
- Session duration
- Referral sources
- Navigation patterns
- Purchase activity
- General geographic information
This information may be used in aggregated or individual form depending on the service involved.
11. Advertising and Marketing
We may use personal information to provide or measure advertising and marketing where permitted by law.
This may include:
- Email marketing
- Promotional messages
- Audience measurement
- Advertising personalization
- Retargeting campaigns
- Product recommendations
We may work with advertising platforms and technology providers that use cookies, pixels, or similar technologies.
Where required, we will seek consent before using certain information for marketing purposes.
12. Email Marketing
If you subscribe to our mailing list or otherwise agree to receive marketing communications, we may send you:
- Product announcements
- Promotions
- Special offers
- Store updates
- New collection information
- Other brand-related content
You may unsubscribe at any time by using the unsubscribe option provided in marketing emails or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending transactional messages relating to your orders or customer service requests.
13. SMS or Other Messaging
If we offer SMS, mobile messaging, or similar communication services and you choose to participate, we may use your phone number to send relevant communications.
Such messaging will be handled according to applicable consent and opt-out requirements.
Standard carrier charges may apply depending on your service provider.
14. How We Share Personal Information
We may share personal information with third parties when reasonably necessary to operate our business.
This may include:
- Ecommerce platform providers
- Payment processors
- Shipping carriers
- Warehousing or fulfillment partners
- Customer service providers
- Analytics providers
- Advertising partners
- Email or messaging providers
- Fraud-prevention services
- Professional advisers
- Technology and hosting providers
We may also share information when required by law or where necessary to protect our legal rights.
15. Shipping and Fulfillment Partners
To deliver your order, we may provide relevant information to shipping or fulfillment providers.
This may include:
- Name
- Shipping address
- Phone number
- Email address
- Order information
- Tracking information
These providers should receive only the information reasonably necessary to complete the delivery or related service.
16. Fraud Prevention and Security
We may use personal information to detect, investigate, or prevent:
- Fraudulent transactions
- Unauthorized payment activity
- Account abuse
- Website misuse
- Security incidents
- Suspicious purchasing behavior
We may work with payment providers or fraud-prevention services for these purposes.
17. Legal and Regulatory Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to lawful government requests
- Comply with court orders
- Enforce agreements
- Protect our rights or property
- Protect users or third parties
- Investigate suspected fraud or security threats
We may also disclose information where otherwise permitted by applicable law.
18. International Data Transfers
Because we operate internationally and may use service providers located in different countries, personal information may be processed or stored outside your country of residence.
Privacy and data-protection laws may differ between jurisdictions.
Where required by applicable law, we may use recognized contractual or legal safeguards for international transfers.
19. Data Retention
We retain personal information for as long as reasonably necessary for purposes such as:
- Fulfilling orders
- Maintaining transaction records
- Providing customer support
- Handling returns and refunds
- Preventing fraud
- Meeting tax or accounting requirements
- Complying with legal obligations
- Resolving disputes
- Enforcing agreements
Retention periods may vary based on the type of information and applicable legal requirements.
20. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted through or stored by online systems.
21. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of processing
- Object to certain processing
- Withdraw consent where applicable
- Request a portable copy of information
- Opt out of certain marketing
- Submit a complaint to a privacy regulator
These rights may be subject to legal exceptions and verification requirements.
To submit a privacy request, contact:
22. Verification of Privacy Requests
Before fulfilling certain privacy requests, we may need to verify your identity.
Verification may require information reasonably necessary to confirm that the request relates to you.
We may decline or limit a request where permitted by law, including where we cannot verify identity or where an exception applies.
23. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state laws.
Depending on the jurisdiction, these rights may include:
- Access
- Correction
- Deletion
- Data portability
- Opt-out rights
- Rights concerning targeted advertising
- Rights concerning certain data-sharing practices
Where required, we will honor applicable requests in accordance with relevant law.
24. European and United Kingdom Privacy Rights
If applicable privacy laws such as the GDPR or UK GDPR apply to you, you may have additional rights relating to your personal information.
These may include:
- Access
- Correction
- Erasure
- Restriction
- Objection
- Data portability
- Withdrawal of consent
- Complaint to a supervisory authority
Where processing is based on consent, withdrawal of consent does not affect the lawfulness of processing performed before withdrawal.
25. Do Not Sell or Share Requests
If applicable law gives you the right to opt out of certain sales, sharing, targeted advertising, or similar uses of personal information, you may submit a request through available website privacy controls or by contacting us.
Whether a specific activity constitutes a “sale” or “sharing” may depend on the definitions under applicable law.
26. Children’s Privacy
Zoryqavelin.com is intended for adults who are able to make purchases and enter into legally binding transactions.
We do not knowingly collect personal information directly from children in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us so we can review the matter.
27. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, social media pages, payment services, or other external services.
We are not responsible for the privacy practices of third parties.
We recommend reviewing the privacy policy of any external service before providing personal information.
28. Social Media
If you interact with Zoryqavelin through social media platforms, those platforms may collect or process information independently.
Your use of social media is subject to the privacy policies and terms of the relevant platform.
We may receive information from social media services depending on your settings and interactions.
29. Customer Reviews and User Content
If you submit a product review, photograph, comment, testimonial, or other content, certain information may become publicly visible depending on how the feature is configured.
Please avoid including sensitive personal information in publicly submitted content.
We may use submitted content in accordance with our Terms of Use and applicable law.
30. Business Transfers
If Zoryqavelin or its operating company undergoes a merger, acquisition, restructuring, financing event, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.
Any successor entity may continue to process personal information subject to applicable legal obligations.
31. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes to our business
- New services
- Changes in technology
- Legal requirements
- Updated privacy practices
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
We encourage customers to review this policy periodically.
32. Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us.
Website:
Zoryqavelin.com
Email:
support@Zoryqavelin.com
Phone:
(785) 645-3426
Company:
ANTROL TECH (HONGKONG) LIMITED
Company Address:
ROOM 13, 27/F, HO KING COMMERCIAL CENTRE
2-16 FA YUEN STREET
MONGKOK, KOWLOON
HONG KONG
For privacy-related requests, please use the subject line:
Privacy Request – Zoryqavelin